Terms & Conditions
Governing your use of malluspices.com and the purchase of products. By using this website, you agree to these terms.
Effective Date: 22 June 2025
Welcome to malluspices.com. The Website is operated by Mallu Spices Global Ltd.
1. Company Information
- Company Name:Mallu Spices Global Ltd
- Legal Structure:Limited Company
- Registered Company Number:16459458
- Registered Address:Epping, United Kingdom
- Contact Email:info@malluspices.com
- Website:www.malluspices.com
These Terms govern your use of our Website. By using this Website, you agree to be legally bound by these Terms.
2. Use of the Website
- You must be 18 years or older to place an order.
- You agree not to use the Website for any unlawful or prohibited activity.
- We reserve the right to refuse access to the Website or cancel orders at our discretion.
3. Products
- We sell grocery items, including spices and other food products.
- Product images are for illustrative purposes. Packaging may vary.
- All products are subject to availability. We reserve the right to withdraw products at any time.
4. Prices and Payment
- All prices are listed in British Pounds (GBP) and include VAT where applicable.
- We accept credit/debit cards, Amazon Pay, Paypal and Revolut Pay.
- Payment must be completed before dispatch.
5. Delivery
- We use DHL Parcel Service for deliveries.
- Delivery times are typically 2-5 business days after dispatch.
- We are not liable for delays caused by the courier or external factors.
6. Returns and Refunds
- Due to the perishable nature of our products, we do not accept returns.
If an item is damaged, missing, or incorrect, contact us within 48 hours of delivery at info@malluspices.com with photo evidence.
- Refunds or replacements are at our discretion.
7. Cancellations
- Orders may be cancelled before dispatch by contacting us immediately via email.
- Once an order is dispatched, it cannot be cancelled.
8. Intellectual Property
- All content on the Website is the property of Mallu Spices Global Ltd or its licensors.
- Unauthorised use of any content is prohibited.
9. Liability
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the amount paid for the product.
10. Privacy and Data Protection
- We comply with the UK GDPR. Please refer to our Privacy Policy for more information.
11. Changes to These Terms
- We may update these Terms at any time. Continued use of the Website indicates acceptance of the updated Terms.